Refund policy

RETURN AND REFUND POLICY

Last updated: 11 March 2026

At TruTohfa, we want you to be satisfied with your purchase.

RETURNS

We accept returns within 7 days of delivery if the item is damaged, defective, or incorrect.

To be eligible for a return:
• The item must be unused
• The item must be in original packaging
• Proof of purchase is required

NON-RETURNABLE ITEMS

The following items cannot be returned:
• Personalized products
• Customized items
• Gift cards

REFUNDS

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 5–7 business days and credited to your original payment method.

EXCHANGES

We replace items only if they are defective or damaged.

CONTACT

To request a return, contact us at:
support@trutohfa.com